Frequently Asked Questions


Giant Pharmacy Closing

Q: Where have the prescriptions been transferred?
A: The files have been transferred to the Walgreens located at 3534 Connecticut Ave., NW, Washington, DC 20008. (202) 686-6927.

Q: How did Giant notify pharmacy customers of the transfer?
A: We notified our pharmacy customers of the transfer through signage that's been displayed inside our Wisconsin Ave. Pharmacy for the past three weeks and through our automated phone system upon customers calling the store at the Wisconsin Ave. Pharmacy. Walgreens has also begun notifying customers through direct mailings to their home addresses.

Q: What date with the Giant pharmacy actually close?
A: The Giant Pharmacy will close at 5 p.m. on Thursday, May 12th.

Q: Do residents have an option to have prescriptions filled elsewhere?
A: Once prescriptions are transferred to Walgreens, customers will continue to have the same options that were offered at the Giant Pharmacy.

Q: Will prices for refills be the same as Giant?
A: We can not speak for Walgreens specific to their retail prices.

Q: Is there a general information number residents can dial?
A: After May 12, customers who contact the Giant Pharmacy (301--341-8380) will automatically be transferred to Walgreens for assistance.

Construction

Q. During what hours of the day will trucks make deliveries?
A. Deliveries will be similar to existing patterns on the site and in the surrounding community. A truck management plan will be developed through discussions with the community to ensure that deliveries are done in a way that respects the residential community's need for peace and quiet. This truck management plan will then likely be adopted by the Zoning Commission as a condition of its PUD approval.

Q. Why does Idaho have to be loaded with more traffic and noise? We will have trucks, two-way traffic, busses, police, etc. plus, a loading entrance?
A. Our traffic study indicates that the traffic generated by the project will have a negligible impact on Idaho Avenue. Features like a truck management plan and noise and visual buffering will further mitigate these impacts.

Q. The big "Giant" red letters. . .please don't light these at night. People who live in nearby apts. can't sit on their balconies & keep curtains open. People will see the store without night lights.
A. Some members of the community have expressed an interest in preserving the neon "Giant" letters, which they consider to be a trademark feature that identifies the store. We will speak with management about managing the hours and intensity of the illumination.

Can the bus route avoid Idaho Ave?
We met with WMATA to discuss the bus routes around the PUD site. WMATA indicates that they intend to continue to use Idaho Avenue for its bus routes.

Before trucks start coming through for either construction or loading the stores, several of our narrower streets MUST be widened (38th, for example, is completely impossible in one direction when a moving van arrives).
Construction and delivery traffic will access the PUD site along the streets recommended by DDOT, which are existing roadways that are wide enough to accommodate them. We will develop both a Construction Management Plan and a Truck Management Plan that will provide additional guidelines for both construction traffic and regular deliveries once the project is completed.

Q. Will there be a charge for parking in the garage? If so, how much?
There will be no charge for parking in the garage.

Q. How will you ensure that there is sufficient parking for shoppers when your flats are going to use some of them?
We took this in to consideration as we planned the number of parking spaces. The South Parcel contains 396 parking spaces and only 14 flats. Even if every resident has a car and parks it all day, the South Parcel will still have an ample 382 spaces available for shoppers.

Q. I'm concerned about the impact on Wisconsin Avenue traffic and trucks double parking to load on the North Parcel. You are planning only 2 loading berths in the North Parcel rather than the 3 berths and 2 service/delivery spaces required. Please explain.
There will be no need to double park to load on the North Parcel. The proposed loading berths will provide trucks with a convenient off-street location to load and unload. Much of the truck traffic serving the retail uses are the same trucks that will provide deliveries to the residential units proposed for the site (e.g. FedEx, UPS, and USPS). The additional truck trips attributable to the apartments will be primarily for move-in and move-out, which is a periodic occurrence, not a regular one, and can be coordinated by the apartment management.

Q. Will Giant seek LEED certification for the retail and residential projects?
Stop & Shop/Giant has taken the lead among retailers in sustainability, and we will commit to reach a certain level of sustainability as a condition of PUD approval. We continue to refine the project's design and will track the number of LEED points that we achieve and provide examples of some of the project's innovative and beneficial low-impact features. Our sustainable commitment will likely not include certification itself, but rather a commitment to achieve a certain level of sustainability that will be verified by District approvals.

Q. Traffic will double or more and that, on its face, is unacceptable.
A. Traffic will not double on area streets. The PUD will add 539 weekday PM peak hour trips, and 550 Saturday mid-day peak hour trips, compared to the existing Giant and other occupied and vacant retail stores. More than a third of these trips will be "pass-by" trips that already are on Wisconsin Avenue and other area streets. The additional new trips will be distributed among the multiple project driveways and the public street network. Traffic on Wisconsin Avenue, Macomb Street, Newark Street, and Porter Street would increase by only 2 to 15 percent during peak hours.

Q. I support Stop & Shop's investment in our neighborhood & look forward to your rebuilding an excellent grocery store & whatever money-making retail/residential building you can put in place to make your investment work for you. Being able to walk to the grocery would benefit all of my neighbors, even those who are worried about traffic & driving in the neighborhood, while they drive and park in other neighborhoods and shop!
A. We agree! Thank you.

A project of Giant of Maryland, LLC. All rights reserved. © 2006. All plans are conceptual and subject to change.